Privacy Policy

2. Introduction

Metanoia Global Pvt. Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. This scope covers both our website and our professional B2B integrated building solutions.

3. Information We Collect

We may collect the following types of information:

• Personal Information: Name, Email address, and Phone number.
• Business Information: Company name and specific Project requirements.
• Technical Information: IP address, Browser type, Device information, and Cookies.

4. How We Collect Information

• Through direct contact forms submitted on our website.
• Through direct communication regarding project inquiries and estimates.
• Automatically through website usage, cookies, and other standard tracking tools.

5. How We Use Information

• To respond to your inquiries and support requests promptly.
• To provide accurate quotations, proposals, and execution of services.
• To improve our website functionality, content, and overall user experience.
• To communicate updates, service changes, and project coordination details.

6. Cookies & Tracking

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use these tools for website analytics and to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Data Sharing

• With trusted vendors and execution partners specifically when required for your project delivery.
• With legal authorities if required by law or to protect our legal rights.

We explicitly do not sell your personal data to third parties.

8. Data Storage & Security

We implement basic security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to your personal data is restricted to employees and partners who need to know that information to process it for us. While we use reasonable protection methods, please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure.

9. User Rights

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Deletion: You have the right to request that we erase your personal data, under certain conditions.

10. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Policy Updates

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.